Secure remote access to your building power and cooling assets
Allows secure multi-protocol and simultaneous connections to provide global remote visibility on critical data.
The iO Gateway enables secure remote access, protocol conversion, and data aggregation for critical infrastructure networks as , part of the iO Platform family. It is engineered for critical ISP facilities, central offices, and data center support rooms. The unit consolidates remote connectivity to power and cooling assets into a single centralized device. It gives the NOC secure, real-time visibility into UPS, DC power systems, power meters, BAS/BMS, HVAC, generators, and other critical equipment.
The iO Gateway supports multi-protocol, simultaneous connections: Modbus RTU/TCP, MQTT, and SNMP v1/v2c/v3. This provides centralized remote visibility on critical data. It also eliminates the need for external protocol converters and individual static IP addresses per smart device. The result is lower infrastructure cost and reduced cybersecurity exposure at the site level.
The iO Gateway is built on industrial telecom-grade hardware, with dual 48Vdc redundant input power and an operating range of -40°C to 65°C, ensuring reliable operation in the most demanding network environments.
Industries
Telecommunication
Power Utility
Data Center
Railway
and more
Secure remote access to UPS, DC systems, power meters, BAS/BMS, HVAC and other critical assets
Discover a world of possibilities and applications
Protocol Conversion
Cybersecurity
Legacy power and cooling devices using unencrypted protocols represent a known attack surface. The iO Gateway addresses this in three ways: SNMPv3 authentication and encryption, LDAP-based user identity validation, and physical network segmentation between the Local Area Network (LAN) and customer-facing networks.
IP Address Management
The iO Gateway aggregates all device connections behind a single IP endpoint. This frees static IP addresses for revenue-generating network and IT equipment. Because the unit’s Local Area Network (LAN) is self-managed, there is no dependency on IT for static IP requests. It also eliminates connectivity disruptions caused by external network reassignment. A centralized repository supports asset tracking and remote access.
Lithium Battery Integration / Battery Management System (BMS)
The iO Gateway integrates with any embedded Battery Management System (BMS) using industry-standard Modbus protocols and supports up to 512 lithium battery modules. It delivers real-time battery monitoring, including state of charge, state of health, runtime estimates, and environmental conditions. In addition to integrating with existing BMS controllers, the iO mini providies centralized monitoring, control, alarming, and reporting for critical battery assets. Seamless integration with FIRMSuite, Atlas, Cacti, Nagios, DCIM, and other network management systems enables efficient lithium battery management and enhanced operational reliability.
Qualified device list:
The iO Gateway integrates with a growing list of qualified smart devices from major manufacturers, including:
- Battery Management Systems / Energy Storage: Power Shield, Battery Informer Smart 900, BMS Power Shield, Fortress Power eFlex 5.4, Generex BACS Webmanager, Huasa Cell Check, Midtronics CellGuard, Franklin BMS, Phoenix Broadband
- Batteries: Narada Lithium, Delta Batteries, Samsung, Huawei, Volthium, EastPenn Batteries, Horien FZSoNick
- Energy Meters: AccuEnergy Acuvim-L Series, AccuEnergy AcuRev 1310, CCS Wattnode Modbus, Dent PowerScout24, EIG Shark 200, Kele Power Meter, Leviton Series 3XXX, Power Logic, Power Logic PM8000, Schneider Electric PM800
- Fuel Monitoring Systems: FlowLine LR80 Radar, ISP Fuel Systems Pump Controller, Pneumercator TG-EL-D4A, Pneumercator TMS2000, Pneumercator TMS3000, Pneumercator TMS4000, SFC Energy EFOY Pro 12000, Veeder Root TLS-350
- HVAC / VFD: ABB ACH550 VFD, Carel HVAC, KE2 Temp, Liebert CRAC Deluxe System 3, Liebert CRAC DS Unity, Temco TSTAT5, Trane UC800, Vertiv LMS1000, Fuji Electric PXF, Invertek Optidrive E3
- UPS: Eaton Powerware 9315, Eaton 9395P, Eaton PXGX, Liebert Intellislot
- Generators: Basler DGC2020, Caterpillar EMCP, ComAp GenSet Controller, Cummins PowerCommand, Deep Sea Electronics DSE, Dynagen TG410, Kohler Decision Maker, Olympian Power Wizard
iO Gateway technical specifications
| Specifications | Details |
|---|---|
Communications |
1x Ethernet 1Gb (back), 1x Ethernet 10/100Mb (front), 2x serial EIA-485 (back), 3x USB 2.0 (back), 1x micro USB OTG (front) |
Operating temperature |
-40°C to 65°C (-40°F to 149°F) |
Operating humidity |
5% to 90% RH non-condensing |
Mounting |
1U rack space |
Input power: |
Dual (A & B feed) -40 to -60 Vdc or optional 120Vac power supply adapter |
Consumption |
7 watts @ typically 48Vdc |
Safety |
UL-62368-1, CSA C22.2#62368-1:2014 Ed.2 & C22.2#205:2017 Ed.3 |
Emissions |
FCC Part 15, Subpart B / ICES-003 |
Discover Multitel's Complete Monitoring Ecosytem
Network management system that centralizes remote infrastructure monitoring, alarms, and asset intelligence.
RTU than combines direct sensor I/O, automated control outputs, and the secure communication capabilities of both the iO Gateway and iO mini.
The most compact iO Platform device, purpose-built for OSP cabinets and small ISP sites where rack space and power budget are limited
Frequently Asked Questions About the iO Gateway
Both devices share the same protocol conversion, IP address management, and cybersecurity capabilities.
The iO Gateway is designed for critical ISP facilities with higher data throughput requirements. The iO mini is the more compact option, engineered for outside plant (OSP) cabinets and smaller ISP deployments.
The iO Gateway handles protocol conversion, IP address management, and secure data aggregation from smart devices.
The iO Supervisor performs the same functions. It also adds direct analog and binary sensor inputs plus automated control outputs, making it a full remote telemetry unit (RTU).
Yes. The iO Gateway generates standard SNMP traps compatible with any NMS or fault management platform, including IBM Netcool, SolarWinds, Nagios, HP OpenView, and DCIM solutions. Multitel provides MIB files for compliance validation with the NOC.
Configuration for unlisted devices requires minimal Modbus RTU/TCP knowledge. Multitel’s technical support team can also assess integration effort and develop a standard configuration for specific equipment.
Get started with the iO Gateway
Contact Multitel’s engineering team to select the right iO product and plan your deployment.
Download the Specification Sheet for a complete overview
