About us

Remote monitoring expertise for over four decades


Developing efficient and robust remote monitoring systems has always been at the core of Multitel’s mission. Since 1980, Multitel provides a wide range of remote monitoring systems for North American telecommunications, power utilities, railways and CATV operators to offer real-time visibility of their network-wide sites and reliable data for faster decision-making.

In an increasingly data-driven world, bringing information from a building to a network management platform and leveraging existing remote monitoring systems are key strategies to gaining a better understanding of the overall status and performance of multiple power and cooling infrastructures.

Technology trends are constantly evolving to support data-driven decision and enable a global view of the infrastructures. Power and cooling systems as well as legacy systems need to be managed securely. Multitel is a trusted partner to develop custom network reliability solutions to meet your organizational KPIs.

Comprehensive remote monitoring support


Multitel is synonymous with unmatched customer service, on-time delivery and a proximity with clients that is second to none.

Throughout each project, we work with our clients to identify their unique needs and challenges, and offer pragmatic solutions attuned to their realities and goals. Regardless of the complexity or evolution of your project, we offer the agility and responsiveness not easily found with other remote monitoring system providers.

Remote monitoring certifications and standards

ISO 9001 certified system logo

ISO 9001:2018

Multitel is certified ISO 9001:2018, the quality management system (QMS) certification of the International Organization for Standardization. It represents certification that our company’s quality management procedures are in line with the most rigorous international standards.



Multitel is certified UL508A, a global safety certification awarded to the design and construction of our Environmental Control Panels (ECP). Multitel meets the full requirements and recommendations defined by Underwriters Laboratories (UL).  Our ECP are ideal plug and play replacement to legacy HVAC controller found in telecom Walk-In-Cabinet (WIC) and Controlled-Environment-Vault (CEV), Small Shelter and Cellular controller. Multitel ECPs are custom made and designed for simple installation, reliable operation, enables remote access for performance optimization and eliminate truck rolls.

UL 508A logo
RoHS compliant logo

RoHS compliance

Our products are all manufactured in a compliant RoHS (Restriction of Hazardous Substances) environment. The RoHS directive aims to restrict certain dangerous substances commonly used in electrical and electronic equipment. It is now a requirement for large organizations and even for some countries to buy only RoHS compliant electronic products. 

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