Platform: Secure Remote Monitoring, Data Aggregation & Edge Computing

Stay connected to your assets with a powerful solution that enhances your ISP/OSP insight and operations.

Data Points
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Smart Devices Integration
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Multitel’s family of secure remote monitoring and control devices

The iO Platform is Multitel’s family of products enhancing secure remote monitoring and control devices for telecom operators, power utilities, data centers, and railway networks.  The iO mini, iO Gateway, and iO Supervisor share the same SNMP/Modbus communication stack, the same cybersecurity framework, and the same integration path with ATLAS and FIRMSuite.

Each device is suited to a different site profile, allowing a unified monitoring architecture across a full network.

Telecommunication

Power Utility

Data Center

Railway

and more

iO mini: compact and space-efficient

Powerful & Compact

Designed for smaller ISP/OSP applications.
The essential functionalities of the iO Gateway with the most compact design.

Designed for outside plant (OSP) cabinets and smaller ISP facilities, the iO mini is the most compact device in the iO Platform family.

It delivers secure remote access, protocol conversion (Modbus RTU/TCP, SNMP v1/v2c/v3, MQTT), and IP address management in a reduced form factor for space-constrained enclosures.

The iO mini connects to UPS, DC power systems, HVAC, generators, and battery management systems, consolidating their data behind a single secure IP endpoint for the NOC. For sites requiring automated control, it pairs with the SMX-mini expansion module to add fan on/off and HVAC lead/lag logic without upgrading to a larger device.

iO Gateway: proven reliability for ISP facilities

iO Gateway Protocol converter

Secure & Proven Reliable

Tailored for critical ISP facilities with larger data needs. Consolidates all remote conectivity to power and cooling assets in a single centralized unit.

Tailored for critical ISP facilities with larger data needs, the iO Gateway is Multitel’s most widely deployed secure remote access device.

It consolidates remote connectivity to power and cooling assets in a single centralized unit, with LDAP centralized authentication, SNMP trap enrichment, HTTPS passthrough for direct access to smart device web interfaces, and dual 48Vdc input power for redundancy.

The iO Gateway is compatible with over 30 qualified smart devices from ABB, Vertiv, Schneider, Cummins, Caterpillar, Kohler, ASCO, and Delta. For devices outside this list, configuration requires only basic Modbus knowledge, or Multitel’s technical support team can develop a custom configuration.

iO Supervisor: full RTU capabilities

Boundless Power & Security

All-in-one remote telemetry and control unit.
Brings together the FUSION's I/O flexibility, scalability and iO Gateway's communication abilities.

The iO Supervisor is a remote telemetry unit. It is the most capable device in the iO Platform family. It combines the iO Gateway’s secure communication capabilities with FUSION’s I/O flexibility and scalability in a single remote telemetry and control unit.

The iO mini and iO Gateway focus on protocol conversion and data aggregation from smart devices. The iO Supervisor remote telemetry unit goes further, adding direct sensor acquisition (analog and binary inputs) and automated control outputs: capabilities traditionally reserved for dedicated RTUs.

This makes it suited to large telecom shelters, power utility substations, and critical infrastructure sites that require both monitoring and control from a single device.

Which iO product is the best for my company?

iO mini iO Gateway iO Supervisor

Best for

OSP Infrastructure

ISP Facilities

Larger Critical Sites

ISP Headend CO
✓
✓
✓
OSP Cabinet
✓
—
—
System Integration
✓
✓
✓
Capacity Management
Optional
Optional
✓
Site Monitoring
Optional
Optional
✓
Generator Monitoring
Optional
Optional
✓
Environmental Control Panel
—
—
✓
Protocol conversion
✓
✓
✓
IP address management
✓
✓
✓
SNMPv3 / LDAP
✓
✓
✓
Secured Network Access
✓
✓
✓
Direct sensor I/O
—
—
✓
Control outputs
Via SMX-mini
Via SMX Expansion Card
Built-in
Lithium BMS (512 modules)
✓
✓
✓
Edge Computing:
—
—
✓
Consumption
7W
7W
7W
Temperature range
-40°C to 65°C
-40°C to 65°C
-40°C to 65°C

Capacity Management

Site Monitoring

Generator Monitoring

Cybersecurity Solution

Battery Management

Remote Control of Power and Cooling Equipment


Frequently asked questions about the iO Platform

All iO products support SNMP v1/v2c/v3, Modbus RTU, Modbus TCP, MQTT, HTTP, and HTTPS. Communication runs through Ethernet (1Gb and 10/100Mb) and RS-485 serial ports. LDAP authentication and SNMPv3 encryption are standard across the platform.

Yes. All iO products generate standard SNMP traps compatible with any NMS, including IBM Netcool, SolarWinds, Nagios, HP OpenView, and DCIM solutions. Multitel provides MIB files for all iO products.

By providing real-time visibility, intelligent automation, and remote access to site equipment, iO devices reduce the need for manual site visits and accelerate issue resolution. Organizations can improve uptime, optimize maintenance activities, reduce fuel and energy consumption, and make more informed operational decisions.
iO devices support a wide range of equipment commonly found in critical infrastructure environments. They can connect to generators, batteries, rectifiers, HVAC systems, fuel systems, power meters, environmental sensors, PLCs, and other field devices through standard industrial communication protocols.

Yes. iO devices are designed for deployment in demanding environments where critical infrastructure operates. Whether installed in telecom shelters, utility substations, transportation facilities, or remote industrial sites, they provide reliable monitoring and control under challenging operating conditions.

The iO mini, iO Gateway, and iO Supervisor support a range of secure communication protocols that align with IEC 62443 cybersecurity principles for industrial and critical infrastructure environments. These include HTTPS (TLS), SSH, SFTP, SNMPv3, LDAP over TLS (LDAPS), RADIUS, and MQTT over TLS, providing encrypted communications, strong authentication, secure remote access, and data integrity protection.

Get started with the iO Platform

Contact us today

Need more information on Multitel’s iO Platform how it can help your business? Contact us today.