Industry Challenges
The cost of downtime is enormous for Telecommunication companies that depend on communication equipment availability for their economic survival. Site structures range from controlled environment cabinets and huts to central offices and Telco hotels. With multiple sites of equipment to manage, ILECs, CLECs, IXCs, ITCOs, CATVs, ISPs, etc. often remotely monitor operations for better efficiency. However, even with technology advancements, many Telecoms still take a reactive approach to critical infrastructure failures that support the Central Office (CO), data center or other facilities which directly impact QoS.
Multitel Telecommunication Solutions
For over 25 years, Multitel’s remote monitors and software have measured and managed the faults around critical peripheral infrastructure like switches, HVAC and power equipment in one centralized location to maximize reliability and availability and ensure energy efficiency and environmental safety of remote telecommunications sites.
DC Power and Battery Monitoring
The planning management group is responsible for power demand to make sure the site has the capacity to feed the equipment in service. Power demand and trending information to address future requirements is critical to monitor thresholds and capacity. Day-to-day work targets this goal: to optimize resources and decrease expenses.
Equipment Alarm Surveillance
Networks experience unforeseen failures and service degradations. While it's impossible to avoid these degradations completely, there are steps that can be taken to reduce risks. Multitel’s alarm surveillance equipment is an off-the-shelf alarm management and analysis tool that enables decisive detection and response to network failures. Problems can be identified and located effectively to alert technicians so repairs can be made quickly to decrease lost revenue and subscriber disturbance.
Site Management
Traditional network element surveillance and infrastructure monitoring is performed using different monitoring strategies and specialized monitors for each application. By reducing the amount of monitoring equipment, cost savings are realized by eliminating redundant accessories. Additionally, a reduction in training, maintenance and surveillance time for all for products and configurations is also realized. Multitel integrates the latest monitoring gear and components to present customers with the most essential information needed to take decisions.
Wireless Site Management
To reduce operating costs while maintaining and improving quality of wireless services, it is crucial to have access to the administrative functions and equipment alarms in base station cell site radios, switches and ancillary equipment. Today’s base station cell site network access solutions do not provide an efficient means of remote management. Multitel’s full range of remote monitors and management software provides visibility in order to prevent / eliminate unwanted expensive dispatches, help manage equipment replacements and reduce maintenance routines.
Outside Plant (OSP) Remote Cabinet Surveillance
As Telecommunication networks continue to decentralize, there is an increase in remote communication equipment being deployed in the OSP (Outside Plant). Less and less maintenance staff is available to routinely check on equipment performance, thus limiting or having no visibility from certain locations. Maintenance Managers and Network Engineers use Multitel’s integrated solutions to perform management of discrete alarms and measurements of critical parameters to communicate back to the NOC using standard protocols. Depending on customer requirements, automated controls may be introduced to enable a complete remote site management solution.
Environmental Monitoring – Data Centers
Environmental Monitoring and control is crucial to the proper operation of any data center. To maximize system reliability, Multitel recommends the following critical parameters be monitored for a stable environment free from fluctuations: temperature, humidity, wetness, airflow, primary and backup power availability, security and access control. Such parameters can be added to Multitel’s monitoring system in order to provide a global outlook of all essential infrastructure that make Data Centers reliable assets. For example, companies and individuals worldwide depend on Internet Service Providers (ISPs) to reliably connect them to the Internet. ISPs, in turn, rely on an array of network servers to link their customers to the Internet. ISPs are well aware that losing Internet connectivity, for any reason, can be disastrous. Using a powerful enterprise management environment and flexible hardware components from Multitel, key tasks can be performed:
Remotely monitor and control temperature, humidity and airflow in and around server enclosures to ensure proper operating conditions
Watch power supply voltages for spikes and dips that may damage hardware components, keeping a historical log, if required
Ensure door latches and covers are correctly closed
Monitor and log personnel access into secure areas
HFC Infrastructure Monitoring
By providing a continuous, proactive status outlook of outside plant transmission systems, Multitel’s remote monitoring systems can reduce operating costs and increase subscriber satisfaction. Multitel’s product line also monitors key head end / hub equipment and integrates seamlessly with third-party cable systems using industry-leading data and software operating systems. Monitoring systems are complete hardware and software solutions that enable efficient status monitoring to provide technicians with tools that greatly increase plant operation efficiency.
DC Power Collocation Data Aggregation
Collocation management teams guarantee power provisioning to a maximum number of collocation customers. Equipment in the CO must be guaranteed that it is available and has the capacity to feed a range of customer equipment in service. The operation voltage and current demand of the equipment must be tested as well as the capacity, condition, and load already fed by the power plant. Day-to-day work targets the optimization of resources and increased profits to decrease response delays to improve the bottom line.
